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Customer Care

ÖZGÜR MASUR MODA TASARIM VE TEKSTİL ÜRÜN TİC. LTD. ŞTİ  ("Our Company").

Our Contact Information;

Address: Harbiye Mah. Valikonağı Cad. Sümer Apt. No:18/3 Nişantaşı/Şişli, İstanbul, Turkey

Phone: +90 (212) 233 06 78

E-Mail: [email protected]ıur.com

Website: www.ozgurmasur.com

For the length of this membership agreement, you are given the desired Membership information and the password you will determine, for the specified approvals and / or permissions [Complete Membership] etc. just print the translation. We especially recommend that you enter your name, e-mail address / mobile phone number and other mandatory information correctly, completely and accurately, if you notice an error, correct it. After the completion of the membership process, you can correct any deficiencies / errors in the Login Section.

 

When your membership process is completed, we will send this Membership Information Agreement (form-text) to the e-mail address you specified in the Membership Information. It is also available as a form on our site. A text such as the contract text "" special "for the member (information entered as a party) may not be stored separately in our Company's systems.

You can terminate your membership at any time, by verbal or written notification to our Company through the above-mentioned communication channels, without stating any justification and paying a penalty; Likewise, our Company may terminate / suspend memberships for various reasons.

For the confidentiality, protection, storage, processing-use and disposal of member-customer information on our Company and our Site, commercial electronic communications and other issues, the following Privacy Rules-Policy and Terms of Use are valid.

 

• The necessary pcautions for the security of the information and transactions provided by the members have been taken by our Company or the relevant institution in the systems and internet infrastructure according to the nature of the information and transaction. All credit card transactions and approvals in your use of our site are carried out online by the relevant Bank and similar Card Organizations, independent of our Company (Information such as credit card "password" is not seen and recorded by our Company).

• Information entered to our site for membership, product / service purchase and information update purposes, as well as sensitive confidential information about credit and debit cards cannot be viewed by other internet users.

• The information of our members may be disclosed to the relevant institutions within the framework of our responsibilities stipulated by legal regulations.

 


• Our members, whenever they wish and without any justification; They may stop commercial electronic communications to their parties by contacting our Company through the relevant communication channels (above-below) or by making the rejection process specified in our messages or by using the system established / established by the competent authorities, if any. According to the explicit notification of the member on this matter, communications to the party for the channels specified are suspended within the legal maximum period (possible-required transactions and communications according to the law continue in any case). • Our members can remove "" cookies "" and / or stop notifications from the operating system and / or internet browser settings of their computer and mobile devices at any time. • The permission given by our members who change any of their information (including contact information) through the information update process on our site is also valid for the changed / new information regarding electronic commercial communication. Our members who stop commercial electronic communication for any communication channel-address by changing their communication pferences like this or who make a refusal on our commercial electronic messages, when they make an action on the membership page to request their communication, without the need for a separate consent / approval and without taking into account pvious refusal notifications, here and They continue to receive our commercial electronic messages from the relevant channel until they change their communication pference from the membership page on our site or make a denial notice for any commercial communication based on their approval.

 

The Member who approves this Agreement by entering the information requested in the Membership Information to our Site; In addition to having seen and examined the notifications about personal data transactions and membership-customer services on our site and / or our showroom,

 

• In these Information - It declares and accepts that it has read and understood all the information and conditions written in the contract, that it will fully and timely comply with all the obligations of its party, as well as to bear the relevant rights and responsibilities.

• On other sites accessed from our site, their privacy-security policies and terms of use apply; the use of information from websites that are accessed for advertising, banner, content or any other purpose, from all kinds of notifications, as well as the ethical principles of the sites, privacy-security principles, personal data storage and destruction policies, service quality, terms of use and other applications. Our Company is not responsible for any disputes, material and moral damages and losses that may arise with.

• About all kinds of information and content about our site and their arrangement, revision and partial / full use; According to the agreement of our company, except those belonging to other third parties; All intellectual and industrial rights and property rights belong to our Company.

 

• The members are responsible for the information obtained by the members from all kinds of notifications from our Site or other sites linked to our Site, the information, promotions and advertisements to which they are communicated electronically, as well as the decisions they make within the framework of all kinds of suggestions, and any transactions and practices and their results.

• In the event that the members are informed in the specified copies and / or purchase a product / service as a result of communications, information, notifications, promotions and advertisements made to the parties, the said transaction is also subject to the consumer agreement with the seller / provider legally. The consumer contract is applied on its own terms and between its parties. When you shop from our site, the order p-information form you will see during each transaction-distance sales contract terms (also) will be valid.

 

Our company reserves the right to make any changes it deems necessary in the above subjects and in the products, services and opportunities it will offer to its members; These changes become valid from the moment they are announced by our Company through appropriate methods on the Site; All campaigns are subject to their announced terms.

You can consult our Company for additional information on all these issues.

Our members can report their requests and complaints to our Company by accessing the following communication channels:

Address: Harbiye Mah. Valikonağı Cad. Sümer Apt. No:18/3 Nişantaşı/Şişli, İstanbul, Turkey

Phone: +90 (212) 233 06 78

E-Mail: [email protected]

Website: www.ozgurmasur.com

We are pleased to meet all kinds of applications of our members with justified requests and complaints. If it is not possible, you can apply to the Provincial and District Arbitration Committees and Consumer Courts in your settlement, within the legal monetary limits.


Cookie Policy

As Özgür Masur ; Various types of cookies are used on our Site in order to carry out statistical studies regarding the use of the site, to make targeted advertisements / promotions and to ensure that you have an effective customer experience. These are session cookies, persistent cookies, mandatory cookies, functionality cookies, analytics cookies, commercial cookies and third party cookies. Cookies allow the website visited to work and improve properly, to personalize and improve the user experience, to visit the sites without logging in and / or to send commercial-social notices to the site users-visitors (even if the internet browser is closed). These are small pieces of data placed on computers and mobile devices in order to psent and transmit general or customized information, advertisements and promotions both on the relevant site and on other sites (including social media-networks and online advertising networks). In addition, we share the traffic data we obtain through cookies with our domestic and international third-party business partners and digital marketing companies for digital marketing purposes. Cookies are kept on computers-devices for a suitable period of time, provided that the legal maximum period, if any, is not exceeded. Visitors using our site are deemed to have accepted the above-mentioned application, as well as the processing of the relevant cookies for the purposes and scope-conditions stipulated for your various information here, in the personal data legislation and in other parts of this information text (including transfer-sharing and use to third parties). Visitors can remove cookies and / or stop the notifications received from the settings of the program and / or operating system and / or internet browser at any time they want (In this case, it should be known that our Site / related device / program may not work as desired and / or not be aware of the contents of the notification).